Privacy Policy

1. Introduction

Welcome to Pathfinder ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pathfinder.casa and use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you create an account.
• Profile information: profile picture, military branch, MOS/rate, and career details you choose to provide.
• Payment information: billing details processed securely through Stripe. We do not store full card numbers.
• Communications: messages you send us and email subscription preferences.
• Usage data: pages visited, features used, and interactions with our service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Process transactions and send related information (receipts, confirmations)
• Send you technical notices, updates, security alerts, and support messages
• Send marketing communications (only with your consent; you may opt out at any time)
• Respond to your comments and questions
• Monitor and analyze usage trends to improve user experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Stripe (payments), SendGrid (email), and cloud infrastructure providers who assist in operating our service.
• Legal requirements: when required by law or to protect the rights, property, or safety of Pathfinder, our users, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to you.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us. We will respond to deletion requests within 30 days.

7. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete data.
• Deletion: request that we delete your personal data.
• Opt-out: unsubscribe from marketing emails at any time using the link in any email.
• Portability: request a machine-readable copy of your data.

To exercise any of these rights, please contact us at [email protected].

9. Third-Party Links

Our service may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].